Pre-launch policy library. Product policies are published for review; the waitlist is governed by its waitlist terms and privacy notice.

Privacy policy

How personal information is collected, used and shared, and the choices available to you.

Cookie policy

Understand essential storage, choose optional analytics and chat, and update your preferences.

Privacy requests

How to request access, correction or deletion of your information, and how to appeal a decision.

Young learners and parents

What learners aged 13 and over, and their parents, need to know before using Oyamu.

Terms of service

Your account, study materials, purchases and access to Oyamu.

Refunds and access

Our seven-day refund policy for unused access, plus extensions, AI credits and your legal rights.

Acceptable use

The rules for account security, sharing study materials and preparing without compromising exam integrity.

Copyright and trademarks

Who owns study materials and brand assets, and how to report a copyright or trademark concern.

Data processing addendum

How organizational personal information is handled under an agreed service contract.

Service providers

The services that support Oyamu and the information they handle.

Security overview

Account safeguards, your security responsibilities and how to report a vulnerability.

AI use notice

What to expect from AI study tools, their limits and how to protect the information you share.

Accessibility statement

Our accessibility goals and how to get help when something is difficult to use.